Thursday, February 22, 2007

Progressive Insurance drops the Drive

Progressive Insurance has announced plans to drop the "Drive Insurance" brand. Auto Insurance products and boat, motorcyle products will now be called Progressive Insurance
"

This move will also help agents better leverage one of the company's most important initiatives designed to attract and retain customers--its concierge level of claims service now offered at 53 Progressive service centers throughout the country. The service substantially reduces the amount of time customers and claimants have to spend on the claims/repair process following an accident to about 15 minutes.

Progressive research shows customers value the level of service they get at the centers, which makes them more satisfied and more likely to stay with the company longer. Agents who visit the facilities are also very impressed, Barbagallo said, but some had reservations about sending their Drive customers to a Progressive Service Center...." from Yahoo Finance News

Local Independent Insurance Agents will now return to using the name Progressive Insurance instead Drive Insurance from Progressive.....
UPDATE:
The auto brand will now be called Progressive Drive Insurance for Auto Insurance

Wednesday, February 21, 2007

Flood Damaged Cars on the way

"If you are one of the 43 million people who will buy a used car this year, hopefully you are already aware of the serious dangers of flood-damaged vehicles. Flood damage breaks down a car's electrical systems, air bags, ABS brakes, engine and transmission, literally rotting it from the inside out.

In the wake of devastating hurricanes, floods and major storms of the past few years, these waterlogged wrecks are making their way back on the road in all parts of the country. In fact, according to a new Carfax study, the number of flood-damaged cars uncovered by consumers has more than DOUBLED nationwide in the last five years. Not surprisingly, states like Oklahoma, Florida, Kentucky,......."

from: PR Newswire

Sunday, February 04, 2007

Indiana lowers insurance tax

from Insurance Journal:
'A national insurance trade group provided supporting testimony this week, as Indiana took a step forward in attracting more insurance jobs to the state by lowering its insurance premium tax to 1 percent....." Insurance Tax

Indiana expects that if the premium tax is lowered the state will be able to attract more insurance jobs.

Saturday, February 03, 2007

ifilm to compile Superbowl ads for blogs

"MTV-owned Web site iFilm.com will post Super Bowl commercials minutes after they air and, for the first time, make them available to bloggers to post on their own pages. .....iFilm Superbowl Ads

Super Bowl stadium site hacked....

"The official Web site of Dolphin Stadium, home of Sunday's Super Bowl XLI, has been hacked and seeded with exploit code targeting two known Windows security flaws.

In the attack, which was discovered by malware hunters at Websense Security Labs, the server hosting the site was breached and a link to a malicious JavaScript file was inserted into the header of the front page of the site. Visitors to the site execute the script, which attempts to exploit the vulnerabilities.

According to Dan Hubbard, senior director, security and technology research at Websense, the malicious site hosting the script has been taken offline by law enforcement officials but the hacked Dolphin Stadium site — which is attracting a lot of Super Bowl-related traffic — is still hosting the malicious JavaScript....." from ZDNET

Friday, February 02, 2007

McDonalds Coffee beats Starbucks?

Consumer Reports has declared McDonald's coffee the winner of a taste test against three rivals, including coffeehouse giant Starbucks.

After sampling four leading brewed coffees for its March issue, the magazine said McDonald's premium roast coffee bested competing cups from Burger King, Dunkin' Donuts and Starbucks, the world's largest specialty coffee retailer.....Coffee

This is hard to believe, that consumers ranked McDonald's coffee above Starbucks. Coffee connoisseurs let us know your preference, McDonalds or Starbucks

Thursday, February 01, 2007

Remarkable Service

Remarkable Service, When was the last time that you received remarkable service? We want to hear your favorite customer service story? Let us know the name of the company, and why you remembered the customer service experience. Send us an email

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