Wednesday, June 20, 2007

Bad customer service by design....

from Seth's Blog:
"Most of us do customer service in one way or another. And most of us believe that customer service represents an investment and a commitment. The more you spend, the more you get. Companies that do lousy customer service are short-sighted or just plain cheap. So we say...."

He does not seem very happy with the Customer service he received from ATT